Is this a therapy dog or a service dog? 

Falcon is a trained and certified Emotional Support dog. Unlike a personal service dog, who require non-interference while working, Falcon is happy to be pet, and his work and training is focused more on interaction and sociability. 

​

What kind of dog is Falcon? How old is he? 

Falcon is a Dutch Shepherd, who was a rescue adopted at five months old. As a Dutch Shepherd, he is smart and full of love and energy, and currently weighs 72 pounds (32 kgs). He turned two years old on July 19th, 2025. 

​

Who can book a visit with Falcon? 

Students, staff and faculty are all welcome to book a visit with Falcon. He is available for one on one sessions, departmental visits, greetings at parties, club meetings and more. 

​

Where do visits take place? 

Visits can be made anywhere on campus that is dog-friendly (e.g. common spaces, lobbies, outdoor spaces). Falcon and his handler cannot visit individual residence rooms. 

​

How long is a typical visit? 

30 minutes. 

​

Who is Falcon’s handler? 

Falcon’s owner and handler is Staff Sergeant Steven Moore, an award-winning member of the Campus Safety team. He has over fifteen years of experience working with dogs and is passionate about supporting the U of T community. 

​

Is the dog hypoallergenic? 

No, Falcon is not hypoallergenic. He is groomed daily however and does not eat any peanuts to accommodate visitors who may have nut allergies.  

​

I’m afraid of dogs—can I still visit the campus safety office? 

All are welcome to visit the Campus Safety office. While Falcon is at the Campus Safety office he will always be on his leash and accompanied by his handler. 

​

Can I bring a friend with me? 

Individuals and groups are all welcome to visit with Falcon. When booking time with Falcon, please provide a rough estimate of the number of people in attendance. Exact numbers are not required, but an approximation is appreciated to prepare for visits.  

​

What if I need to cancel or reschedule? 

That’s ok! Please try to give us a minimum of 24 hours notice if possible. 

​

Can I pet Falcon? 

Petting Falcon is encouraged! 

​

Can I bring a treat for Falcon? 

No. Falcon has his diet and we ask visitors to please refrain from providing or sharing any human or dog food with him. 

​

Is the dog trained? 

Yes! Falcon received his Emotional Support Dog Certification and has been trained extensively to be obedient, gentle and non-reactive to loud noises, startles and unexpected interactions.  

​

Can I talk to someone about how I’m feeling during my visit? 

If you are experiencing stress and anxiety, a visit with an emotional support dog like Falcon can be a great comfort. 

​

Can I drop in to the Campus Safety office to visit Falcon without booking ahead? 

Yes! However, we cannot guarantee that Falcon will be present, as he may be out on a visit with his handler. Booking ahead is encouraged to avoid disappointment.